Privacy Policy

Effective Date: September 12, 2026

This Privacy Policy explains how Funky Vibes ("we", "us", "our") collects, uses, and protects your personal information when you visit our website or place an order with us.

1. Information We Collect

When you browse our site or place an order, we may collect:

  • Your name, email address, phone number, and shipping address
  • Order details, including products purchased and any personalization details you provide (names, dates, messages, or photos)
  • Payment information, which is processed securely by our third-party payment gateway — we do not store your full card or bank details ourselves
  • Basic technical information such as your IP address, browser type, and how you interact with our website (e.g. via cookies)

2. How We Use Your Information

We use your information to:

  • Process, personalize, and fulfil your orders
  • Communicate with you about your order, including shipping and tracking updates
  • Respond to questions or complaints
  • Send you marketing updates, offers, or newsletters, but only if you have opted in — you can unsubscribe at any time
  • Improve our website and product offerings

3. Photos and Personalization Content

If you upload a photo or provide text for a personalized product, we use it only to create and fulfil your order. We will not use your personal photos or messages for marketing without asking you first.

4. Sharing Your Information

We do not sell your personal information. We share it only where necessary, such as with:

  • Our shipping and courier partners, so they can deliver your order
  • Our payment gateway provider, to process your payment securely
  • Service providers who help us run our website (e.g. hosting, analytics), under confidentiality obligations
  • Law enforcement or authorities, if required by law

5. Cookies

Our website uses cookies to remember your cart, preferences, and to understand how visitors use our site. You can control or disable cookies through your browser settings, though this may affect how the site functions.

6. Data Retention

We keep your personal information for as long as needed to fulfil your order, meet legal or accounting requirements, and resolve any disputes.

7. Your Rights

You can ask us to:

  • Show you what personal information we hold about you
  • Correct any inaccurate information
  • Delete your personal information, subject to any legal requirement for us to retain it
  • Withdraw your consent to marketing communications at any time

To exercise any of these rights, contact us using the details below.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed at children, and we do not knowingly collect personal information from anyone under 18 without parental consent.

10. Grievance Officer

In line with Indian data protection and e-commerce regulations, you may direct any privacy-related concerns to our Grievance Officer:

Name: Naeem
Email: naeem.socialwork@gmail.com

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy, please contact us at naeem.socialwork@gmail.com.